Who delivers the perks
You can list perks on each tier — a shout-out, a review, a logo in your newsletter, early access. Backers choose a tier partly because of what you promised there. So it’s worth being clear about who owes what.
The short version
The creator is responsible for delivering their own perks. When someone backs you, that payment is charged on your own Stripe account and the arrangement is between you and your backer. SponsoredBy provides the platform — we’re not a party to it, we don’t take possession of the money, and we don’t resell or provide what you offer. Our Terms put it plainly: anything you offer backers must be accurately described and fulfilled by you.
Only promise what you can sustain. A perk you offer at $500 a month is one you owe every month that backing renews — and unlike a one-off campaign, a plaque on your wall is public. Under-promising and over-delivering is the version of this that builds a reputation.
Writing perks that don’t bite you later
- Be specific about frequency. “A mention in one video a month” is a commitment you can keep. “Mentions in my videos” is one you’ll argue about.
- Be specific about scope. “Your logo in the newsletter footer” is clear. “Promotion” is not.
- Don’t promise outcomes. Reach, clicks, and sales aren’t yours to guarantee.
- Use plaque limits for anything that costs you time. If a perk involves real work, cap the tier so you can’t oversell it. See Set up tiers, perks & plaque limits.
- Remember what you can’t offer at all. Some categories need our written approval first — check the Acceptable Use Policy.
If you back someone and a perk doesn’t arrive
Contact the creator first — almost every case is a missed message rather than bad faith, and they’re the only one who can actually deliver. If that goes nowhere, you can report the wall and our trust & safety team will look at it. We may assist in resolving a dispute, though we aren’t obliged to, and refunds are the creator’s decision to make from their own Stripe account.
This page is a plain-language summary. The Terms of Service are what actually govern — see sections 5 and 8.1.
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