SponsoredBy.io Terms of Service

These Terms of Service, together with any order form, campaign brief, insertion order, creator agreement, brand agreement, data processing addendum, privacy policy, acceptable use policy, or other terms that reference these Terms, form a legal agreement between you and Get Sponsored LLC, doing business as SponsoredBy.io (“SponsoredBy,” “we,” “us,” or “our”).

These Terms govern your access to and use of sponsoredby.io, our websites, public sponsorship walls, backing and payment flows, waitlists, dashboards, campaign tools, creator-network tools, analytics, communications, beta features, APIs, and related services (collectively, the “Services”).

By accessing or using the Services, creating an account, joining a waitlist, backing a creator, participating in a campaign, submitting content, or clicking to accept these Terms, you agree to these Terms. If you are using the Services on behalf of a company, brand, agency, creator organization, or other entity, you represent that you have authority to bind that entity.

1. The SponsoredBy Services

SponsoredBy’s core service is the public sponsorship wall: a creator publishes a profile where individuals and companies back them with one-time or monthly payments (“backings”) and receive public recognition on the creator’s wall, such as a named plaque. Backings are processed on the creator’s own connected Stripe account as described in Section 8.1.

SponsoredBy also provides, or may provide, tools and services intended to help brands, agencies, advertisers, creators, talent managers, and creator networks discover opportunities, coordinate sponsored campaigns, distribute campaign briefs, manage deliverables, review campaign performance, and activate creator advertising campaigns. Provisions of these Terms that refer to campaigns, Campaign Briefs, or campaign deliverables apply if and when you use those features.

Unless we expressly state otherwise in writing, SponsoredBy is a technology platform and service provider. We are not responsible for the products, services, claims, content, representations, offers, or conduct of any brand, creator, agency, manager, network, or other third party using the Services.

We may offer certain Services in beta, pilot, waitlist, invite-only, early-access, or preview form. Beta features may be incomplete, unavailable, changed, suspended, or discontinued at any time.

2. Eligibility

You may use the Services only if you are at least 18 years old and legally able to enter into a binding agreement. You may not use the Services if you are barred from doing so under applicable law or if we previously suspended or terminated your account.

If you use the Services for an entity, you represent that the entity is validly formed, in good standing where required, and that you have authority to act for it.

3. Accounts and Security

You must provide accurate, complete, and current information when creating an account, joining a waitlist, submitting a creator profile, creating a brand profile, backing a creator, or launching a campaign.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us promptly at security@sponsoredby.io if you believe your account has been compromised.

We may require identity, business, tax, payment, platform, audience, social-channel, or ownership verification before enabling certain Services.

4. Brands, Advertisers, and Agencies

If you use the Services as a brand, advertiser, sponsor, or agency — including when you back a creator in a company or brand capacity — you are responsible, to the extent applicable to your use, for:

• ensuring that your campaigns, products, services, offers, claims, landing pages, promotional materials, and campaign instructions comply with applicable laws and platform rules;
• providing clear campaign briefs, deliverable requirements, disclosure instructions, usage-rights requests, timing, approval procedures, and compensation terms;
• ensuring that any objective product claims, health claims, performance claims, environmental claims, financial claims, testimonials, comparisons, endorsements, or regulated-industry claims are truthful, substantiated, and legally compliant;
• reviewing and approving creator content only in a manner consistent with applicable advertising, endorsement, consumer-protection, platform, and intellectual-property rules;
• paying all applicable fees, campaign amounts, creator compensation, taxes, and approved expenses; and
• not asking creators to hide, omit, obscure, or misrepresent sponsored relationships or material connections.

You may not use the Services to run campaigns for illegal products, deceptive offers, counterfeit goods, unsafe products, malicious software, or content prohibited by our Acceptable Use Policy.

5. Creators, Publishers, and Creator Networks

If you use the Services as a creator, publisher, influencer, talent manager, creator network, or similar participant, you are responsible, to the extent applicable to your use, for:

• providing accurate profile, audience, channel, availability, pricing, and performance information;
• ensuring that anything you offer backers on your wall (such as tier perks) is accurately described and fulfilled by you;
• creating original content or ensuring that you have all rights needed for your content;
• complying with campaign briefs you accept;
• clearly and conspicuously disclosing sponsored relationships, paid promotions, free products, affiliate relationships, commissions, gifts, employment relationships, equity interests, family relationships, and any other material connections as required by law and platform rules;
• not purchasing, fabricating, inflating, or manipulating followers, impressions, clicks, views, watch time, comments, engagement, conversions, or campaign performance;
• not making false claims about a brand, product, service, competitor, or your experience;
• obtaining all releases, permissions, licenses, and consents required for people, music, footage, images, trademarks, copyrighted materials, locations, and third-party content appearing in your deliverables; and
• timely correcting or removing content that violates these Terms, a campaign brief, applicable law, or platform policy.

You remain responsible for your own business, taxes, expenses, insurance, licenses, and compliance obligations.

6. Campaign Briefs and Campaign Terms

A “Campaign Brief” means a campaign description, statement of work, creator brief, insertion order, order form, or similar instructions made available through the Services or agreed in writing.

A Campaign Brief may include campaign goals, deliverables, deadlines, compensation, approval rights, required disclosures, prohibited claims, usage rights, exclusivity, whitelisting or paid-media permissions, affiliate terms, reporting obligations, and cancellation terms.

If there is a conflict between these Terms and a signed Campaign Brief or order form, the signed Campaign Brief or order form controls for that campaign only, unless it states otherwise. Backings on creator walls do not require a Campaign Brief and are governed by Section 8.1.

7. Sponsored Content and Required Disclosures

All users must comply with applicable advertising, endorsement, testimonial, consumer-protection, platform, and disclosure laws.

Creators must make required disclosures in a clear, prominent, and understandable way, and must not rely on hidden, ambiguous, buried, or hard-to-see disclosures. Brands and agencies must provide reasonable disclosure instructions and must not encourage deceptive or inadequate disclosures.

Examples of disclosures may include “ad,” “sponsored,” “paid partnership,” “gifted,” “affiliate link,” or other disclosures appropriate to the platform, format, jurisdiction, and campaign. The correct disclosure may vary depending on the facts.

8. Payments, Fees, and Taxes

Fees, payment terms, backings, creator compensation, campaign budgets, platform fees, subscription fees, usage fees, commissions, and payment-processing terms will be stated in the applicable checkout flow, dashboard, order form, Campaign Brief, or invoice. Backings on creator walls are governed by Section 8.1.

Unless otherwise stated:

• fees are non-refundable once a campaign has launched or Services have been provided;
• users are responsible for all taxes, duties, levies, withholding, reporting, and governmental charges applicable to their transactions;
• SponsoredBy may use third-party payment processors;
• payment processors may require separate terms and verification;
• SponsoredBy is not responsible for payment delays caused by banks, payment processors, incorrect payment information, compliance reviews, sanctions screening, or user verification issues; and
• we may withhold, delay, offset, or reverse payments where we suspect fraud, policy violations, chargebacks, legal violations, payment error, or breach of these Terms.

If SponsoredBy facilitates payment between brands and creators, SponsoredBy may deduct applicable platform fees, processing fees, refunds, chargebacks, taxes, or other authorized amounts before remitting funds.

8.1 Backings on creator walls

Backings paid on a creator’s wall are processed directly on that creator’s own connected Stripe account. The creator is the merchant of record for those payments. The payment is a contract between the backer and the creator; SponsoredBy is not a party to it, does not take possession of the funds, and does not resell or provide the creator’s services.

As a consequence, and to the maximum extent permitted by law:

• the creator is responsible for fulfilling whatever they offer their backers, and for their own refund practices;
• refunds, chargebacks, disputes, and any resulting fees or negative balances are the creator’s responsibility and are settled against the creator’s own Stripe account, not against SponsoredBy;
• the creator is responsible for the tax treatment of amounts they receive, including any sales, use, VAT, GST, or similar taxes;
• SponsoredBy acts as a technology connector and collects an application fee on each backing for providing the platform. When a backing is voluntarily refunded, SponsoredBy returns its application fee; when a backing is lost to a chargeback or dispute, the application fee is retained; and
• the creator’s use of Stripe is governed by the creator’s own agreement with Stripe, which they enter into directly.

Backers who believe a backing was taken in error should contact the creator first. SponsoredBy may, but is not obliged to, assist in resolving a backing dispute.

Records. SponsoredBy retains transaction records — including the identity of the paying and receiving parties — for as long as necessary to prove payments, satisfy tax, accounting, audit, and legal obligations, and defend against claims. Deleting an account removes the public profile and personal presentation, but does not erase retained transaction records (see the Data Deletion page).

9. Cancellations, Revisions, and Disputes

For backings on creator walls, refunds, chargebacks, and disputes are handled as described in Section 8.1. For campaigns, cancellation, revision, make-good, refund, and dispute rules may be stated in the applicable Campaign Brief or order form.

Unless a Campaign Brief states otherwise, a creator is not entitled to payment for deliverables that are not delivered, are materially late, violate the brief, omit required disclosures, contain false claims, infringe rights, or cannot reasonably be used because of the creator’s breach.

Unless a Campaign Brief states otherwise, a brand may not refuse payment for content merely because campaign performance, impressions, conversions, engagement, or sales were lower than expected.

SponsoredBy may, but is not required to, assist with campaign disputes. SponsoredBy does not guarantee that disputes will be resolved in any user’s favor.

10. User Content

“User Content” means content, materials, data, text, images, videos, audio, links, campaign materials, briefs, messages, profiles, logos, trademarks, analytics, comments, feedback, and other materials submitted, uploaded, posted, transmitted, or made available through the Services.

You retain ownership of your User Content, subject to the licenses granted in these Terms and any Campaign Brief.

You grant SponsoredBy a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, process, transmit, display, modify, format, analyze, and use your User Content as needed to operate, improve, secure, promote, and provide the Services; facilitate campaigns; generate analytics; enforce policies; and comply with law.

You represent that you have all rights, permissions, consents, and licenses necessary to submit your User Content and grant the licenses described in these Terms.

11. Campaign Content Rights

Unless a Campaign Brief states otherwise:

• creators retain ownership of the content they create;
• creators grant the applicable brand a non-exclusive, worldwide, royalty-free license to repost, display, and use the approved campaign content organically on the brand’s owned social channels, website, and marketing materials for 12 months after publication;
• paid-media usage, whitelisting, dark posting, Spark Ads, boosting, paid amplification, editing, sublicensing, exclusivity, perpetual usage, category exclusivity, and use outside organic channels require written agreement in the Campaign Brief;
• brands retain ownership of their names, logos, trademarks, product images, briefs, and brand materials; and
• creators may use approved campaign content in their portfolios unless the Campaign Brief prohibits it.

12. Platform Data, Analytics, and Integrations

You may connect social media accounts, analytics tools, payment accounts, commerce tools, advertising accounts, or other third-party services to SponsoredBy. By doing so, you authorize us to access and process data from those services as permitted by your settings, our Privacy Policy, and the applicable third-party permissions.

You are responsible for complying with the terms of any third-party platform you connect to SponsoredBy. We are not responsible for third-party platforms, outages, policy changes, data inaccuracies, account restrictions, or API limitations.

You may not use analytics, reports, campaign data, creator lists, brand lists, pricing information, or platform insights obtained through SponsoredBy to build a competing service, scrape users, spam users, circumvent SponsoredBy fees, or misuse confidential information.

13. No Guarantee of Results

SponsoredBy does not guarantee campaign performance, sales, engagement, impressions, views, follower growth, conversion rates, brand safety, creator availability, creator acceptance, payment by third parties, sponsorship opportunities, or any particular business outcome.

Any estimates, projections, forecasts, benchmarks, creator statistics, rates, or campaign-performance predictions are informational only and may be incomplete or inaccurate.

14. Acceptable Use Policy

You must comply with SponsoredBy’s Acceptable Use Policy, which is incorporated into these Terms. We may remove content, reject campaigns, suspend accounts, withhold payments, or terminate access for violations.

15. Intellectual Property

SponsoredBy and its licensors own all rights, title, and interest in the Services, including software, design, technology, databases, workflows, algorithms, trademarks, trade names, logos, documentation, templates, and platform content, excluding User Content.

You may not copy, modify, distribute, reverse engineer, scrape, resell, frame, mirror, or create derivative works from the Services except as expressly allowed by us in writing.

No rights are granted except as expressly stated in these Terms.

16. Feedback

If you provide ideas, suggestions, requests, comments, or feedback, you grant SponsoredBy a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.

17. Confidentiality

You may receive non-public information through the Services, including campaign briefs, pricing, creator rates, brand plans, product launches, creator lists, audience data, performance data, platform features, or business information.

You may use confidential information only for the purpose for which it was disclosed and must protect it using reasonable care. You may not disclose confidential information except to personnel, contractors, or advisors who need to know it and are bound by confidentiality obligations.

18. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Services, you acknowledge our Privacy Policy.

19. Third-Party Services and Links

The Services may include links, integrations, APIs, embedded content, payment processors, social platforms, analytics providers, advertising platforms, or other third-party services. We do not control and are not responsible for third-party services. Your use of third-party services may be subject to separate terms and privacy policies.

20. Suspension and Termination

We may suspend, restrict, or terminate your access to the Services at any time if we believe that you violated these Terms, created risk for SponsoredBy or others, submitted unlawful or harmful content, failed to pay amounts owed, infringed rights, engaged in fraud, or used the Services in a way that could harm users, third parties, or the platform.

You may stop using the Services at any time. Account deletion may be subject to campaign obligations, legal retention requirements, payment records, fraud-prevention obligations, and backup retention.

Sections that by their nature should survive termination will survive, including payment obligations, intellectual-property rights, confidentiality, disclaimers, limitations of liability, indemnity, dispute resolution, and governing law.

21. Disclaimers

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, SponsoredBy disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted operation.

We do not warrant that the Services will be secure, error-free, uninterrupted, accurate, or compatible with every platform, browser, device, or third-party service.

22. Limitation of Liability

To the maximum extent permitted by law, SponsoredBy will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, business interruption, campaign failure, reputational harm, or unauthorized access, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, SponsoredBy’s total liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of $100 or the amounts you paid to SponsoredBy for the Services giving rise to the claim during the 12 months before the event giving rise to liability.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

23. Indemnification

You will defend, indemnify, and hold harmless SponsoredBy, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:

• your use of the Services;
• your User Content;
• your campaigns, products, services, offers, claims, deliverables, or sponsored content;
• your breach of these Terms;
• your violation of law, platform rules, or third-party rights;
• your fraud, negligence, or willful misconduct; or
• any dispute between you and another user, brand, creator, agency, manager, network, or third party.

24. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

25. Dispute Resolution

Any dispute arising from these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The arbitration will take place in Henderson County, Texas, unless the parties agree otherwise. You and SponsoredBy waive the right to a jury trial and the right to participate in a class action, class arbitration, collective action, or representative action, except where prohibited by law. You may opt out of arbitration within 30 days after accepting these Terms by emailing legal@sponsoredby.io.

26. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Services with a new “Last Updated” date. If changes are material, we may provide additional notice. Your continued use of the Services after the effective date of updated Terms means you accept the updated Terms.

27. Contact