Most questions are answered in the Help Center. If you can’t find what you need, reach out and a real person will get back to you — we aim to respond within 2 business days.
Step-by-step guides on setting up your wall, how backing works, fees & payouts, and verification.
Change your plan, update payment details, or cancel from your settings or the Stripe billing portal. Monthly backings are managed from Sponsoring.
Download a copy from settings, or see how to delete it. Cookie & analytics details are in our Privacy Policy.
If a profile, message, or sponsorship breaks our Acceptable Use Policy, use the report link on the wall itself — it’s the fastest route to our review queue.
Writing to the right address gets you routed fast. When you email about your account, please write from the email address on the account so we can verify it’s you.
Setup, backings, payouts, anything about your account.
support@sponsoredby.ioAccess, export, correction, or deletion of your data.
privacy@sponsoredby.ioContent or behavior that breaks our Acceptable Use Policy.
abuse@sponsoredby.ioMost questions are already answered in the Help Center. If yours isn’t, email us and a person will get back to you.